102 Privacy Policy — Malaysian User Data Protection

At 102, your privacy is our priority. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.

Information We Collect

When you register or use the 102 platform, we collect several categories of information to ensure a secure and seamless service:

Account Information

Full name, email address, phone number, date of birth, and identity verification details required during registration.

Device Information

Device type, operating system, browser, IP address, and other technical data collected automatically when you access the platform.

Payment Information

Transaction records in MYR (RM), deposit and withdrawal methods used, and your account's financial history.

Usage Data

Pages visited, games played, session duration, and interaction patterns across the 102 platform.

How Your Information Is Used

102 uses collected information solely for legitimate and transparent purposes. Here are the primary ways your data is used:

Identity verification and account security — ensures only the rightful account owner can access their account.
Financial transaction processing — handles deposits, withdrawals, and bonus payments in MYR (RM).
Service improvement — analyses usage patterns to improve the user experience on the 102 platform.
Important communications — sends account-related notifications, transaction confirmations, and essential security information.
Legal compliance — meets Malaysian legal requirements, including fraud prevention and anti-money laundering obligations.
Customer support — helps resolve queries and issues related to your account or transactions.

We will not use your data for any marketing purposes without your consent, and we will never sell your personal information to third parties.

Cookies & Activity Tracking

The 102 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device when you visit our site.

We use three main types of cookies:

Session cookies — helps maintain your login status during an active session.
Preference cookies — stores your language settings and display preferences.
Analytical cookies — collects anonymised usage data for platform improvement purposes.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of the 102 platform.

Secure deposit system on the 102 platform in Penang with user data protection

How We Keep Your Data Safe

102 implements strict technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Key security measures we have in place include:

SSL/TLS encryption for all communications between your browser and our servers.
Password storage using irreversible hashing methods.
Two-factor authentication is available for all user accounts.
Continuous monitoring of suspicious activity across our systems.
Internal access to user data is restricted to authorised personnel only.

While we take all reasonable precautions, no security system is completely foolproof. Users are encouraged to use strong passwords and never share their account details with anyone.

Data Sharing & User Rights

Third-Party Sharing

102 does not sell or rent your personal data to any third party. We only share information in the following limited circumstances:

Approved payment processors for handling financial transactions in MYR.
Technical service providers that support platform operations, bound by strict confidentiality agreements.
Legal authorities where required by Malaysian regulations or court order.

Your Rights as a User

As a 102 platform user, you have the following rights regarding your personal data:

Access — request a copy of the personal information we hold about you.
Rectification — request the correction of inaccurate or incomplete data.
Deletion — request the deletion of your personal data under certain circumstances permitted by law.
Objection — object to the processing of your data for specific purposes.

To exercise any of these rights, please contact our support team by email at [email protected].

Policy Amendments & Contact Us

102 reserves the right to amend or update this Privacy Policy at any time. Users will be notified of any material changes via platform notifications or email, and the latest version will always be available on this page.

Continued use of the 102 platform following any policy amendments constitutes acceptance of the updated policy. We encourage you to review this page from time to time.

If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our data protection team:

Email: [email protected] — We aim to respond within 3 business days.

Effective Date: 1 January 2026

Your Privacy, Our Priority

Have questions about how we handle your data? Visit our FAQ section or register an account to enjoy the 102 platform safely and responsibly.

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